NaturStromHandel
Inbound Telephony to SWYX Telephone System
Solution:
- 73 agents voice inbound
- Redundant system architecture
- Installation within VM-Ware
- Connected to SWYX-PBX as an external system
Highlights:
- Complete migration of an existing solution
- Connection via BlueFire® Gateway
- CSV-Import of customer master data
- Outlook plug-in