Invitel GmbH

Lower Operating Costs with AgentOne® In-house Maintainance


  • Redundant AgentOne® ContactCenter for 400 inbound agents with 28x S2M connections to telephone exchange


  • Full VoIP solution based on BlueFire® technology
  • Central data center in Oldenburg at EWE TEL
  • 5 sites
  • Integration of customer-driven CRM systems
  • Own reporting based on statistics database
  • Connection to OfficePBX
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